1. Information We Collect
We collect information in three ways: what you give us directly, what’s generated automatically when you use our site, and what we receive from third parties we work with.
- Information you provide: name, email address, company, phone number, and project details submitted through our contact and quote forms.
- Information collected automatically: IP address, browser and device type, pages viewed, referring URLs, and general usage patterns via analytics tools.
- Information from third parties: data passed to us by scheduling tools (such as Calendly) or advertising platforms when you interact with our campaigns.
2. How We Use Information
We use the information we collect to operate, maintain, and improve our services, and specifically to:
- Respond to inquiries, quote requests, and scheduled consultations.
- Deliver and support any services you’ve engaged us for.
- Send occasional updates or insights, where you’ve opted in to receive them.
- Understand how our site is used so we can improve content, performance, and navigation.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to keep the site functional and to understand how visitors use it. This includes:
- Essential cookies required for core site functionality, such as navigation and form submission.
- Analytics cookies that help us understand aggregate visitor behavior and improve the site over time.
- Preference cookies that remember choices you’ve made, such as dismissed banners.
You can control or disable cookies through your browser settings at any time. Disabling essential cookies may affect how parts of the site function.
4. How We Share Information
We do not sell your personal information. We share it only in the following circumstances:
- With service providers who support our operations (hosting, analytics, scheduling, email delivery) under confidentiality obligations.
- When required by law, regulation, legal process, or enforceable governmental request.
- In connection with a merger, acquisition, or sale of assets, with notice provided where required.
- With your explicit consent, for any purpose not covered by this policy.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, satisfy legal or contractual obligations, and resolve disputes. Contact form submissions that don’t lead to an engagement are typically retained for up to 24 months before being deleted or anonymized.
6. Data Security
We apply industry-standard technical and organizational safeguards—including encryption in transit, access controls, and regular security reviews—to protect the information we hold. No system is completely secure, and we cannot guarantee absolute security, but we treat this as an ongoing responsibility, not a one-time checklist.
7. Your Privacy Rights
Depending on where you’re located, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your data in a portable format.
To exercise any of these rights, contact us at privacy@techvok.com. We’ll respond within the timeframe required by applicable law.
8. International Data Transfers
As a company serving clients across multiple regions, information we collect may be transferred to, stored, and processed in countries other than your own. Where required, we rely on appropriate safeguards—such as standard contractual clauses—to protect information transferred internationally.
9. Children’s Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If we become aware that we’ve inadvertently collected information from a minor, we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be reflected by an updated “Last updated” date at the top of this page, and significant changes may be communicated more directly.
11. Contact Us
If you have questions about this policy or how we handle your information, reach out any time:
- Email: privacy@techvok.com
- Phone: +1 (415) 555-0134
- Mail: One Market Street, San Francisco, CA